Building a positive relationship with your Lakewood tenants is one of the most important things a property owner can do. The relationship between a tenant and their landlord is a fundamental part of a successful investment property. So, you need your tenant’s willing cooperation to keep your property in good condition.
If your relationship with your tenant goes sour or become combative, your ability to work productively together will decrease. Thankfully, there are many things you can do as the property owner to foster a positive relationship with your tenant.
For all one knows, the essential thing you can do to create a positive relationship with your tenant is to develop strong communication skills. Establish and maintain open lines of communication with your tenant. Then, when the tenant contacts you, respond quickly to their questions or dilemmas in their house. If you are unable to personally field tenant calls, then it is important to hire someone who can do it for you.
A quality property manager will be able to communicate effectively with your tenant on your behalf. Though, it doesn’t matter who will be communicating directly with your tenant, be sure to give your tenant plenty of clear information, explain why things are happening, and provide advance notice if anything changes.
Another significant element of a positive tenant relationship is trust. As the Lakewood property manager, you can encourage your tenant to trust you by following through on your promises. If you tell them that you will be somewhere at a specific time, show up at that time. If you inform your tenant about plans to fix or update certain parts of the property, give them a clear timeline for those repairs and then complete them as promised.
When a tenant starts building trust for their landlord or property owner, they are more likely to work cooperatively to keep the property in good condition and tell you about minor repair issues before they become big problems.
Some features of a positive tenant relationship include respecting boundaries. As a landlord, it is critical to set clear boundaries for yourself and your tenants. If you need to visit the property, be sure to give advance notice and set up a time that is convenient for your tenant. The last thing you want is for your tenant to think that you have violated their privacy or their quiet enjoyment of the property to provide your needs.
Eventually, you can foster a positive relationship with your tenant by listening to suggestions and documenting everything. Organize a way for your tenant to give you feedback on your rental property, and show them that you are considering those suggestions. It can be as simple as an email exchange, which will allow both parties the chance to communicate straightforwardly with your tenant and provide documentation of your conversation.
It doesn’t matter how you decide to interact with your tenant, just make sure to document everything. Keep all emails, letters, notices, and voicemail messages related to your rental property and your tenant. Just in case a problem or conflict happens, this paper trail will be an invaluable resource for settling the matter immediately.
As a property owner, it is in everyone’s best interest to keep things friendly and professional. Your performance as a real estate investor depends upon good tenant relations. The best approach for your tenants is to give them respect and transparency so that they can help you to optimize your rental income for many years to come.
At Real Property Management Southland, we treat your renters and property with the utmost professionalism and respect. Call us at 562-270-1777 today, or contact us online to see what we can do for you!
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.